Further Webinar:

Getting Communications Right in a Crisis

A short, sharp and focused webinar sharing insight and skills that you can use to protect your organisation's reputation in difficult times.

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What will we cover?

Someone has left a bad review online.
Your company has made the front page of the newspaper for the wrong reasons.
You need to write to your customers to apologise for a major error.

Whether you own the business, lead a team or work on the frontline, a crisis can have an impact of every single person in an organisation, but what can you do to prevent it? This month’s Further Webinar is packed full of practical tips and insight on how to manage communications and protect your organisation’s reputation in challenging times.

We will be joined by Miriam, the Further expert in media and crisis communications. Miriam was formerly part of the press team at the National Crime Agency and has handled communications for some of the country’s biggest incidents including London’s multi-agency crisis response to Covid-19, the Grenfell Tower Inquiry and the disappearance of Madeleine McCann.

Miriam’s experience and expertise enables us to turn this knowledge into practical steps and ideas that we can all apply. Even if you are not facing a difficult communication challenge right now, this session is worth listening to - it will ensure that you are ready when the time comes (because at some point, it probably will!)

To reserve your place and receive a link to join the session, please click the button below.

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CONTENT

What will we learn?

In this 45-minute session, we will discover:

What do we mean when we say 'reputation-threatening situation'?
What are the early-warning signs of a reputation-threatening crisis?
What could be the impact of a reputation-threatening situation?
Whose responsibility is it to manage a reputation-threatening situation?
Most importantly... How do we manage a reputation-threatening situation using great communication?
Plus Miriam will answer your questions with straight-forward and practical advice.

It will be an inspiring session packed full of useful tools, new ideas and confidence boosting advice designed to help us turn a crisis into an opportunity.

Reserve your place

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Join us for the recording of the 'Getting Communications Right in a Crisis' Webinar

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We look forward to seeing you there!

EXPERT

Miriam

Miriam is a hugely experienced crisis and media communications expert.

For many years she was part of the press team at the National Crime Agency and has handled communications for some of the country’s biggest incidents including London’s multi-agency crisis response to Covid-19, the Grenfell Tower Inquiry and the disappearance of Madeleine McCann.

Meet the Further Team

EXPERT IDEAS

Join our Further Thoughts Webinars

For each webinar we invite a Further expert to discuss their area of communication skills and share useful practical tips that you can use straightaway.