TRAINING
Business Negotiation Skills Training
Boost your team's negotiation skills to always maximise value and achieve mutually profitable outcomes.
OVERVIEW
Supercharge your team's negotiation skills
Whether it’s securing better contracts, managing client expectations, or resolving internal conflicts, the ability to negotiate with confidence and strategy is a critical skill for professionals at all levels.
Our Negotiation Skills course is designed to equip your team with the techniques, insights, and practical experience needed to excel in challenging conversations. Unlike standard, one-size-fits-all training, the course is carefully tailored to the specific challenges your team faces, ensuring every participant gains skills that are directly relevant to their role.
COVERED
Course Content: Negotiation Skills for Business
Participants in our Negotiation Skills course will leave with a practical toolkit to:
- Understand the psychology and dynamics of negotiation.
- Plan and prepare effectively for every negotiation, including setting clear goals and understanding the needs of all parties.
- Use persuasive communication techniques to influence outcomes positively.
- Handle difficult conversations and diffuse tension with confidence.
- Recognise and counter common negotiation tactics.
- Build win-win solutions that foster long-term relationships.
- Reflect on their negotiation style and identify areas for improvement.
Discuss your training need further
EXPERTS
Who delivers the Negotiation Skills training at Further?
All of our communication skills training is delivered by a trainer that is expert in their own, very specific area of communication skills.
WHY?
Why are good negotiation skills important?
Teams that have focused on developing their negotiation skills find it easier to:
- Build lasting relationships and strengthen trust with clients and colleagues.
- Increase profitability by securing better deals and contracts.
- Resolve conflicts more effectively and reduce misunderstandings.
- Boost their career prospects by demonstrating leadership in critical conversations.
THE CHALLENGE
How do I know if my team needs negotiation skills training?
If your team is experiencing any of the following challenges, it might be a good time to talk to us and to invest in negotiation skills training:
- Struggling to secure favourable contract terms or pricing in client discussions.
- Frequently conceding on key points without gaining valuable concessions in return.
- Difficulty managing conflict or pushing back in high-stakes conversations.
- Missing opportunities to strengthen relationships during negotiations.
- Lacking confidence when dealing with tough negotiators or challenging situations.
GOING FURTHER
What additional support will your people receive?
Following the training, all participants will receive follow-up notes and feedback, a personal online coaching session and access to our full library of communication skills resources.
This additional support is all focused on ensuring that the new skills that your team discover during the training are successfully applied in practice within their roles.
RESULTS
How is the success of the training measured?
We measure the confidence and competence of all learners before, during and after the training session.
The results are recorded, analysed and presented to you in an easy-to-read report.
Our goal is to ensure that all of the training that we deliver is as effective as possible and that you can clearly demonstrate the impact that your learning and development budget has achieved.
FURTHER READING
Not ready to book training just yet?
If you’re still exploring the importance of negotiation skills, here are two of the most highly recommended books on the topic:
"Never Split the Difference" by Chris Voss
A former FBI hostage negotiator shares powerful negotiation techniques that can be applied in business and everyday life.
"Getting to Yes" by Roger Fisher, William Ury, and Bruce Patton
This classic book introduces the Harvard Negotiation Project’s principled negotiation approach, focused on creating win-win outcomes.
