Measuring Communication Training ROI
We go further to measure and report the Return On Investment that our training delivers.
Measuring Return On Investment, matters
You are employing an external provider because you want your people to develop communication skills that they currently don’t have.
So how will you know when they have ‘it’? How will you know when you have succeeded?
Measurement is key to achieving, and knowing, success. We won’t know if our training is effective unless we measure it. In the research phase we will agree ‘what matters most’ and how we will measure it at key times during our work together.
What to expect from our training measurement
As things progress you will get easy-to-read reports that identify how we’re doing and (perhaps) how we could do it even better. When we’re done, you’ll get a fancy (but insightful) overview of what we have achieved and the strategic impact that it has had on your business too. It’s great for showing off Return On Investment and increasing your learning and development budget too!
How do we do it?
We use the tools that will be most effective, ranging from simple questionnaires to in-depth interviews and on-the-job observation.
We’ll agree the key metrics with you and then plan the best ways to record and report on them. In short, when it comes to measurement, we’ll handle it for you; no stress, no bother, just great insight.
How else do we go further?
The in-house communication skills training comes that we create comes packed with lots of added value.
Discover how more about how we go further to give your people the skills to succeed.
Deep research and understanding
…to fully understand the challenge and create the perfect solution.
Research has show that fully understanding the challenge and need leads to improved training outcomes. We go further to discover exactly what your team need to succeed.
Customised training sessions and content
…ensure that your people have the exact skills they need to succeed.
Every session that we deliver is tailored to your organisation and learners. Expect examples, activities, content and focuses all to be based on the realities of your world. There are no generalised training session at Further. Everything is customised to your needs.
Access to a library of resources and tools
… supports every learner to grow their skills in all areas of communication.
After taking part in a Further training session, learners will have access to a library of videos, graphics and articles on all areas of communication skills. Combined with monthly Further Learning emails, this ensures that they continue to develop in the months and years after the initial training.
The very best communication experts
…engage your team with the latest insight and skills.
We believe that generalists will never match the inspiration, effectiveness and fun that comes from working with a true subject matter expert. All of the Further team are specialists in a single, focused area of communication.
